• This year’s top 3 lessons from customer complaints on Facebook November 22, 2017 8:30 am
    If you think managing customer complaints and feedback in your own business is tough, you should take a look at what some of the more high-profile players contend with every day. When there’s an open forum like Facebook to facilitate the process and hold brands to account, lessons abound for the rest of us. The […] The post This year’s top 3 lessons from customer complaints on Facebook appeared first on SmartCompany.
    Carly Greenwood
  • Startup Muster’s 2017 report highlights growth in an ecosystem that is focused on global talent November 22, 2017 8:26 am
    The fourth annual snapshot of Australia’s startup ecosystem has been released, painting a picture of a thriving scene which relies heavily on global talent, with some in the ecosystem saying the volume of international workers in the space shows how concerning changes to 457 visas could be. Startup Muster’s 2017 report surveyed 2,214 respondents in […] The post Startup Muster’s 2017 report highlights growth in an ecosystem that is focused on global talent appeared first on SmartCompany.
    Dominic Powell
  • Brisbane-based eSports betting platform Skrilla raises $800,000 through an ICO to take platform to the blockchain November 22, 2017 3:59 am
    Brisbane-based online betting platform Skrilla has raised $800,000 via an initial coin offering (ICO) on the Ethereum blockchain ahead of a soft launch into US markets next month. Skrilla was created by founders Damon Oudejans, Nick Heaney, and Riad Chikhani – the founder of parent company GAMURS, which raised $3.5 million in September. The startup […] The post Brisbane-based eSports betting platform Skrilla raises $800,000 through an ICO to take platform to the blockchain appeared first on SmartCompany.
    Dominic Powell
  • How companies can combat employee exhaustion and reduce burnout November 22, 2017 2:06 am
    Employee burnout is a very real problem in the modern workplace, with smart technology blurring the lines between professional and personal lives and increasingly creating an around-the-clock working environment. However there are ways companies and employees can be proactive in promoting good health. Author and physician executive Julie Rosenberg writes at Thrive Global that “workplace […] The post How companies can combat employee exhaustion and reduce burnout appeared first on SmartCompany.
    Martin Kovacs
  • The Australian media’s love for Amazon November 22, 2017 2:00 am
    By Emily Watkins.  As Australia prepares for the launch of online megastore Amazon, it’s had largely uncritical coverage in the press. And it’s not just A Current Affair pushing the hype with free advertising, or Seven Sydney pushing the line that Amazon’s arrival will mean more jobs. It’s been exclusives all around in the more serious media, too. The Weekend Australian pointed […] The post The Australian media’s love for Amazon appeared first on SmartCompany.
    Crikey
  • Rivers, Katies owner to close 300 stores … Amazon reportedly ready to court customers … Details of Uber hack revealed November 22, 2017 1:08 am
    Specialty Fashion Group, owner of bricks-and-mortar retail operations including Katies and Rivers, has told shareholders it plans to shut 300 of its more than 1,000 retail outlets over the next three years. In a company update on Tuesday, chairperson Anne McDonald said “store rationalisation is a clear and immediate focus”, with the company setting a […] The post Rivers, Katies owner to close 300 stores … Amazon reportedly ready to court customers … Details of Uber hack revealed appeared first on SmartCompany.
    Emma Koehn
  • How Daniel Visser built $4 million video game company Wicked Witch Studios off the back of two mobile phone gaming booms November 22, 2017 12:46 am
    In 2001, Daniel Visser, sick of working for large video game studios, set out on his own to start what is now one of Australia’s best-known video game producers, Wicked Witch Software. Despite some rough early days and a number of office moves, two separate mobile phone gaming booms are responsible for boosting Wicked Witch […] The post How Daniel Visser built $4 million video game company Wicked Witch Studios off the back of two mobile phone gaming booms appeared first on SmartCompany.
    Dominic Powell
  • “It’s a win”: Government to commit to 20 day payment times for small business November 22, 2017 12:15 am
    The small business ombudsman has praised the federal government ahead of an expected announcement from Prime Minister Malcolm Turnbull today that government departments will be expected to pay small business contracts within 20 calendar days. Fairfax reports Turnbull will commit to bills being paid before the 20-day mark, months after the Australian Small Business and […] The post “It’s a win”: Government to commit to 20 day payment times for small business appeared first on SmartCompany.
    Emma Koehn
  • Top ten Aussie Christmas shopping list November 22, 2017 12:04 am
    For seven of the of the past 10 years I’ve written a pre-Christmas shopping list for SmartCompany and for every one of those 10 years, an Apple product has been on the list. Don’t worry it’s here, it’s just not at number one. With just four weeks to go, here are my tips for the […] The post Top ten Aussie Christmas shopping list appeared first on SmartCompany.
    Kevin Moore
  • It’s here: Amazon Australia slated for Friday launch, will it change the game for SME sales? November 22, 2017 12:04 am
    After years of speculation, the retail world is bracing for an expected launch of Amazon in Australia within the next 48 hours, with local brands predicting the next 12 months will see significant changes to sales strategy as the global giant settles in. On Tuesday evening Lifehacker obtained an internal email from Amazon’s Australian operations, confirming […] The post It’s here: Amazon Australia slated for Friday launch, will it change the game for SME sales? appeared first on SmartCompany.
    Emma Koehn

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